FAQS 

WHERE CAN I CAMP?

Our Class C RVs are designed so that you can camp anywhere. These RVs are equipped with a 30 amp power cord and 110 adapter that allows you to plug in anywhere. Additionally, each RV includes built in generator that can be used to utilize all of your on board amenities! 

Our Chevy Express Camper Van is designed to allow you to set up quickly and enjoy camping in established campgrounds and off the beaten path. There is minimal set up with a comfortable bed inside the extended van along with plenty of storage for all of your camping equipment and belongings! 

WHAT’S INCLUDED WITH MY RENTAL? 

Our Class C RVs include everything you need to have a hassle-free roadtrip. They include includes a bike rack, camping equipment (camp chairs, lanterns, camping stove, table, hatchet, outdoor/indoor games), supplies (linens, pots, and pans, plates, glasses, silverware) and more. Ask and we probably have it! 

Our Chevy Express Camper van Queen sized bed with pillows, sheets, down comforter, and blankets. Bench seat that can seat 3 additional people. Tinted Privacy Windows Seat belts for 5 travelers, Radio with USB/ipod/Aux input, Fire extinguisher OPTIONAL – ROOFTOP TENT made by Cascadia Vehicle Tents. KITCHEN (ALSO INCLUDED- cause we’re cool like that) Stove and propane, matches and lighters Pots, pans, bowls, plates, utensils Knives, cutting board French press, can opener, colander Dish washing bins, dish towels Trash bags and can 5 Gallon water container Cooler Table and camp chairs (2) 

DO YOU OFFER ONE-WAY RENTALS: CAN I PICK-UP/DROP-OFF IN ANOTHER CITY? 

Only under special circumstances. 

DO YOU OFFER INSURANCE? 

Our third-party booking engines equip you with the necessary insurance upon purchase. 

ARE PETS ALLOWED? 

Yes, we love furry friends…but only well behaved ones! 

WHAT IS YOUR CANCELLATION POLICY? 

Free cancellation within 60 days. 
50% between 30-60 days 
25% within 30 days 

WHAT IS MY MILEAGE LIMIT? 

150 miles per day and then $.39/mile afterwards. 

WHAT ARE YOUR HOURS OF OPERATION? 

Call any time between 8 am and 6 pm PST @ 303.870.8935 · Email mark@bigpawtours.com anytime. 

WHERE DO I PICK UP MY RENTAL? 

Head on over to our “Home Base” – 2340 SE Gladstone St; Portland, OR 97202 

WHAT AM I RESPONSIBLE FOR WHEN RENTING A VEHICLE? 

Work with us to customize your RV. We are happy to help with any logistics and help plan your adventure. Arrive at our warehouse on your date ready to have a great time! 

WHAT IS A ROOF-TOP TENT? 

You can learn more about our Mt. Shasta Cascade Vehicle Tents HERE